ALLIANCE PROPERTY & INFRASTRUCTURE SERVICES

Contact Us

+ Website Contact Form

The right conversation starts with a clear understanding of what you need

Contact APIS

Start the right conversation with the right team

Alliance Property & Infrastructure Services Pty Ltd (APIS) is here to make complex property, infrastructure, contractor and service-delivery challenges easier to navigate. Whether you are responsible for a single asset, a major portfolio, a specialist service, a supply chain or a strategic program, the first step is a clear conversation about what matters to you.

We work with clients, contractors, consultants, suppliers, property professionals, asset owners and community stakeholders across diverse environments. Tell us what you are trying to achieve, where the pressure sits and how you would like to engage. We will help direct your enquiry to the people and capability most relevant to the conversation.

LET’S CONNECT

Whether you need support across a portfolio, a specialist service, a contractor-management solution or a partnership conversation, APIS is ready to understand the opportunity and help define the next practical step.

How Can We Help?

A clear pathway for every type of enquiry

A simple contact form can be the front door to a very different type of conversation. To make the experience useful, the APIS Contact Us page should give visitors a clear choice of enquiry pathway before asking them to explain the detail.

01 / TELL US

Share the challenge, service need or opportunity you want to discuss.

02 / ROUTE

APIS directs the enquiry to the right capability or relationship team.

03 / UNDERSTAND

We clarify the context, priorities, scope and the people affected.

04 / ACT

Together, agree a practical next step, response path or engagement plan.

ONE NUMBER. ONE STARTING POINT.

Call 1300 175 645 or email enquiry@apis.net.au to begin a conversation with APIS. For a more detailed enquiry, use the website contact form so we can understand the context before we respond.

Suggested enquiry pathways

1

I need help managing a property, portfolio, asset, facility or infrastructure program.

2

I want to discuss APIS services, advisory, projects, managed services or service delivery.

3

I am interested in APIS Contractor Connect™ and smarter contractor or job management.

4

I am a contractor, supplier, consultant, technology provider or prospective partner.

5

I am interested in careers, consulting opportunities, media or investor relations.

6

I am an existing client and need to connect with the appropriate APIS contact.

7

I have a general enquiry, feedback, compliment or concern.

CLEAR ROUTING. BETTER RESPONSE.

The contact journey should feel simple to the visitor and useful to the APIS team: choose the purpose of the enquiry, provide just enough context, then connect the conversation to the right next step.

New Client & Portfolio Enquiries

Explore integrated services and solutions

If you are exploring a new service model, reviewing existing arrangements or managing a complex property or infrastructure challenge, APIS can help you frame the issue and consider a practical pathway forward. We begin by understanding your portfolio, operating context, service priorities and stakeholder expectations – not by forcing a one-size-fits-all solution.

FOR PORTFOLIO LEADERS

APIS helps client teams spend less time coordinating fragmented service delivery and more time managing asset performance, stakeholder experience, risk and long-term value.

START A CONVERSATION ABOUT

Property, facilities, asset and infrastructure management requirements.
Maintenance, compliance, emergency response, projects, renewals and multi-trade coordination.
Procurement, supplier performance, cost control and contractor-management challenges.
APIS Contractor Connect™ deployment, client portals, workflow design and portfolio reporting.
Advisory, operational improvement, technical services, sustainability and lifecycle planning.

Existing Clients & Urgent Matters

The correct route for active service relationships

Existing APIS clients should continue to use the agreed account, service desk, project or emergency-response pathways established for their portfolio. These channels are designed to preserve context, priority, authorisation and service-level requirements for active work.

FOR EXISTING CLIENTS

Use your agreed APIS account contact, service-request process or project communication channel for active jobs and programs.
Refer to the client-specific emergency and escalation process for urgent works, safety-critical situations or incidents requiring immediate action.
Do not rely on a public website form as the primary route for an urgent or safety-critical matter.
If you are unsure of the correct contact, call 1300 175 645 and explain that you are an existing client, the site or portfolio involved and the nature of the matter.

SAFETY FIRST

For an immediate threat to life, property or public safety, contact the relevant emergency authority first and follow your organisation’s established emergency procedures. APIS will then support the agreed service and escalation pathway.

Contractor, Supplier & Partner Enquiries

Connect capability to opportunity

APIS is building a connected ecosystem of contractors, suppliers, consultants, technology providers and strategic partners. We welcome capable organisations and professionals that can bring quality, safety, compliance, local knowledge, specialist expertise or operational value to the APIS delivery environment.

CHOOSE THIS PATHWAY IF YOU ARE

A contractor or specialist trade provider seeking to register capability, service categories, geographic coverage and availability.
A supplier, manufacturer, distributor or technology provider with a product, platform or commercial proposition relevant to APIS clients and delivery teams.
A consultant, engineer or technical adviser seeking to contribute expertise through a structured APIS partner model.
A regional operator or experienced business interested in a strategic, delivery or potential growth partnership conversation.

Please include a concise profile of your capability, qualifications, licences, insurance, sector experience, regions served and the type of partnership you wish to discuss. Registration or enquiry does not guarantee work, exclusivity, accreditation or a commercial agreement.

BUILDING CAPABILITY TOGETHER

The strongest networks are shaped by the people who deliver within them. APIS values partners who are professional, reliable, client-focused and committed to continuous improvement.

Consultants, Careers, Investors & Media

Specialist pathways and corporate enquiries

Not every APIS enquiry is a service request. This page should make it just as easy for prospective consultants, career candidates, investors, media representatives and other professional stakeholders to reach the right starting point.

SPECIALIST CONTACT PATHWAYS

Consultant and advisory enquiries: share your discipline, experience, sectors, availability and the value you can bring to an APIS engagement.
Careers and opportunities: outline your skills, preferred role or professional interests and attach a resume where the approved recruitment process permits it.
Investor relations: provide your name, organisation and the nature of your interest. Any investor information is provided only through authorised APIS processes.
Media and corporate enquiries: identify the publication or organisation, topic, deadline and preferred response channel.
General feedback and community enquiries: tell us the subject, location and the outcome you are seeking so we can respond appropriately.

RIGHT ENQUIRY. RIGHT TEAM.

A short purpose-led form reduces unnecessary hand-offs and helps APIS protect the time of clients, candidates, partners and internal teams alike.

Office Locations & National Delivery

Local contact points, national perspective

APIS is structured to combine a national delivery mindset with local understanding. The office and contact-location model gives clients, partners and stakeholders a practical way to connect with APIS while supporting work across metropolitan, regional and multi-site environments.

Location and meeting arrangements may vary by engagement. Contact APIS before visiting an office so we can ensure the right person, access and meeting arrangements are in place.

Contact APIS before visiting an office so we can ensure the right person, access and meeting arrangements are in place.

Office location directory

LOCATION

CONTACT POINT

ENQUIRIES

Melbourne / Head Office

Victoria/ Level 30, Collins Place, 35 Collins Street, Melbourne, VIC 3000, Australia

1300 175 645 / enquiry@apis.net.au

Sydney

New South Wales / Level 24, 3 International Towers, 300 Barangaroo Avenue, Sydney NSW 2000

1300 175 645 / enquiry@apis.net.au

Brisbane

Queensland / Level 11, 458 Brunswick Street, Fortitude Valley Brisbane QLD 4006

1300 175 645 / enquiry@apis.net.au

Adelaide

South Australia / Level 2, 70 Hindmarsh Square Adelaide SA 5000

1300 175 645 / enquiry@apis.net.au

Canberra

ACT / M Centre 11 Palmerston Lane Manuka ACT 2603

1300 175 645 / enquiry@apis.net.au

Hobart

Tasmania / Level 3, 85 Macquarie Street Hobart TAS 7000

1300 175 645 / enquiry@apis.net.au

Perth

Western Australia / Level 25, 108 St Georges Terrace, Perth WA 6000

1300 175 645 / enquiry@apis.net.au

Privacy & Responsible Communication

Respectful treatment of your information

APIS respects the information people share when they contact us. Contact details and enquiry information should be collected only for the purpose of responding to the enquiry, managing the relevant relationship, providing requested information and meeting lawful operational or compliance obligations. Please review the APIS Privacy Statement below.

Privacy Statement

Start a Conversation

Phone, email and online enquiry calls to action

A better property, infrastructure or service-delivery outcome often begins with a conversation that clarifies the real problem. APIS is ready to listen, understand the operating context and help you identify a practical way forward.

CALL

1300 175 645

EMAIL

enquiry@apis.net.au

ONLINE

www.apis.net.au

How can we help?

Tell us a little about what you need and the APIS team will direct your enquiry to the right person or capability. If you are an existing client with an urgent or safety-critical matter, please use your agreed APIS service or emergency contact pathway instead of this form.

PREFER TO SPEAK WITH US?

Call 1300 175 645 or email enquiry@apis.net.au.

Fields marked with * are required. Please do not include payment details, identity documents or other sensitive information in this form.

What can we help with? *

First name *

Last name *

Organisation

Email address *

Phone number

State / territory

Attach Image / File (JPG, PNG, PDF - Max 2MB)

Tell us more *

By submitting this form, you agree that APIS may collect and use the information you provide to respond to your enquiry, manage the relevant relationship and meet applicable operational or legal obligations. Please do not provide sensitive information through this form. For more information, read the APIS Privacy Statement.

APIS Privacy Disclaimer

APIS does not request payment data, sensitive personal information, licence evidence, passport or identity documents, detailed financial information or confidential client records through the general contact form. APIS reserve the right to Request this information only through an approved and secure APIS process if and when required.